GENERAL FAQ
How Soundproof and Acoustically Effective is the PoppinPod?
The PoppinPods effectively reduce speech intelligibility and dampen sound, ensuring that conversations remain private. Inside, they provide clear, high-quality acoustics, making them ideal for private discussions and focused work.
What are the PoppinPods Made Of?
The PoppinPods feature a welded metal frame with powder-coated steel, 16 mm melamine sides, and 8 mm tempered glass. The interior includes metal framing, 40 mm acoustic foam wrapped in 12 mm melamine, and finished with upholstered fabric. The ceiling has a double layer of melamine panels. Lighting and ventilation vary by model:
- Pod for 1: 3 LED lights, 2 motion-activated fans
- Pod for 2: 3 LED lights, 4 fans
- Pod for 4: 6 LED lights, 8 fans
- Pod for 6: 9 LED lights, 16 fans
What Kind of Glass is Used in the Door?
The PoppinPods feature 8 mm (0.31 inches) tempered safety glass (TSG) for enhanced durability and safety.
Does the PoppinPod Come with Furniture?
The PoppinPod for 2 includes a table and soft seating as standard. The PoppinPod for 4 is priced with a built-in standing-height table, and the PoppinPod for 6 includes a seated-height table. Both the PoppinPod for 4 and 6 can be ordered without the table, which also removes the monitor mount.
How Much Space Does the PoppinPod Require?
PoppinPod Dimensions:
- Pod for 1: 46.06"W x 47.32"D x 88.1"H
- Pod for 2: 84.5"W x 46.6"D x 88.1"H
- Pod for 4: 109.2"W x 77"D x 88.1"H
- Pod for 6: 156.6"W x 95.4"D x 90.8"H
Placement Requirements:
- Ensure 12” of space above each pod for installation and ventilation.
- Allow 3.3 ft in front for the door swing.
- Pods can be placed back-to-back or side-by-side, as they vent through the ceiling.
Additional Space Needed for Placement:
- Pod for 1: 15.2 sqft
- Pod for 2: 27.9 sqft
- Pod for 4: 58.9 sqft
- Pod for 6: 103.7 sqft
Does the PoppinPod Have a Right-Handed or Left-Handed Door? Can It Be Changed?
The PoppinPod for 1 is in stock with a right-handed door. A left-handed door option is available with an 8-10 week lead time, and the door orientation cannot be changed on-site. The PoppinPods for 2, 4, and 6 can be ordered to specification, allowing for custom configurations.
Do PoppinPods Lock?
All PoppinPods can accommodate a locking handle, but it is considered a special order item with a standard lead time of 8-10 weeks (to the East Coast).
Is the PoppinPod Ventilated?
Air is supplied from the top and naturally extracted through exhaust slots at the center of the ceiling, ensuring effective ventilation. The airflow and refresh rates are as follows (in cubic feet per minute):
- Pod for 1: 117 CFM, refreshes every 36 seconds
- Pod for 2: 235 CFM, refreshes every 36 seconds
- Pod for 4: 470 CFM, refreshes every 43 seconds
- Pod for 6: 940 CFM, refreshes every 43 seconds
How Do I Move the PoppinPod Around My Office?
Disassembly and reassembly are required to move a PoppinPod within the office. Poppin’s partner installers are available to assist with this process, ensuring the pod is safely and correctly relocated.
Are the Fans Loud?
The maximum acoustical noise generated by the fans in PoppinPods is 24.6 dB(A). During normal operation, the fans produce minimal noise, which is generally not noticeable, ensuring a quiet and comfortable environment inside the pod.
POWER + CONNECTIVITY
What Kind of Power Outlets are in the PoppinPod?
The PoppinPod for 1 includes 1 AC outlet, while the Pods for 2, 4, and 6 come with 2 AC outlets and 1 USB port. All pods are equipped with a cable guide for Ethernet or HDMI cables. Custom power configurations are available with an 8-10 week lead time. For more information, please contact an account executive.
How Long is the PoppinPod’s Power Cord?
The PoppinPod's power cord length varies depending on how it is routed:
- If routed through the ceiling, you'll have 3.3 ft of slack.
- If routed through the bottom of the pod, you'll have 6.6 ft of slack.
What Are the Input and Output Values?
The PoppinPods have the following electrical specifications:
- Input (GST18i3 male): 100-240 V
- Output (GST18i3 female): 100-240 V
- Frequency: 50/60 Hz
How Does the PoppinPod Connect to Power?
The PoppinPod's power cord is UL 962A rated and can be plugged into a grounded 15A outlet. If hardwired installation is required, please contact your Poppin Account Executive for further assistance and next steps.
Can a Monitor Be Mounted Inside the PoppinPod?
Yes, the PoppinPods for 2, 4, and 6 with a built-in table include a monitor mount as standard. Pods without the built-in table do not come with a monitor mount.
How Do the Lights Work?
The lights inside the PoppinPod are motion-activated and dimmable. There are several LED lights, as outlined below, generating 761 lumens with a light temperature of 3000K.
- Pod for 1: 3 LED lights
- Pod for 2: 3 LED lights
- Pod for 4: 6 LED lights
- Pod for 6: 9 LED lights
Do WiFi and Cellular Work in the PoppinPod?
Yes.
SHIPPING + INSTALLATION
What Are the Dimensions and Weights of the Cartons?
PoppinPod for 1:
- 1 Pallet — Accessories not included
- Pallet: 7.38 (W) x 3.87 (D) x 2.28 (H) feet
PoppinPod for 2:
- 1 Pallet — Accessories and poufs are not included
- Pallet: 7.38 (W) x 3.87 (D) x 3.54 (H) feet
PoppinPod for 4:
- 2 pallets — Accessories are not included
- Pallet 1: 7.38 (W) x 2.92 (D) x 2.66 (H) feet
- Pallet 2: 7.38 (W) x 3.28 (D) x 3.10 (H) feet
PoppinPod for 6:
- 3 pallets — Accessories are not included
- Pallet 1: 7.84 (W) x 3.87 (D) x 3.65 (H) feet
- Pallet 2: 7.84 (W) x 2.95 (D) x 3.15 (H) feet
- Pallet 3: 7.37 (W) x 2.95 (D) x 4.25 (H) feet
How Does White Glove Assembly and Installation Work?
Professional installation is mandatory for all PoppinPods, ensuring that the pods are correctly assembled and fully operational. The Poppin project management team will coordinate shipping, delivery, and setup, providing a hassle-free experience and guaranteeing that the pods function optimally from the start.
REPAIRS + SUPPORT
How Long is the PoppinPod Warranty?
The PoppinPod comes with a 10-year warranty, while the electrical components are covered by a 2-year warranty. This ensures long-term support and reliability for your investment.
What If My PoppinPod Needs Repairs?
Contact your Poppin account executive or Project Manager to facilitate the next steps in your process. They will assist you with any additional needs or questions.
SAFETY + CERTIFICATIONS
Does the PoppinPod have any UL listings associated with it?
Yes, all electrical components in the PoppinPods are listed according to UL 962 standards, ensuring safety and compliance.
What Do I Need to Know About Fire Suppression?
Consult with your building management to determine fire suppression requirements for your space. Fire suppression is typically needed for the PoppinPod for 2, 4, and 6. Poppin partners with Ceasefire to provide a portable fire suppression system that can be affixed to the top of the pod. This service is available at an additional charge. For more details, please contact your account executive.