FAQ
Popular Questions
Problems with Orders
My Account
Returns
Billing
International Orders
Corporate Orders
Security
Website
Our Guarantee
Gifting Poppin
Placing an Order
Other
 
 
How long will it take for my order to arrive?
 
Estimated shipping times
 
How do I find my tracking number?
 
Tracking number
 
How can I check the status of my delivery?
 
Delivery status
 
When will my order ship?
 
When will my order ship?
 
How do you ship packages?
 
What carriers does Poppin use?
 
Can I pick my own carrier for delivery?
 
Selecting a shipping carrier
 
Can shipping be expedited?
 
Expedited shipping
 
Can I use my personal shipping account?
 
Third party shipping accounts
 
Can you deliver to a PO box?
 
PO box deliveries
 
Do you ship to US Territories?
 
Shipping to US territories
 
Can I get my order delivered today?
 
Same day delivery
 
Do I have to wait around all day for my delivery?
 
Signing for deliveries
 
What time can I expect my order to be delivered?
 
When will my order be delivered?
 
Can I specify a delivery date and time for my order?
 
Specific delivery dates
 
Where do you ship from?
 
Where do you ship from?
 
I live in NYC, can I pick up my order in person?
 
Picking up an order
 
Can I have something delivered on a Saturday?
 
Saturday deliveries
 
Can I change the shipping address on my order once it has been placed?
 
Changing the destination of an order
 
I just got my tracking number but it seems to be invalid. What’s going on?
 
My tracking number isn't working
 
I just placed an order and I gave you the wrong apartment number. How do I fix that?
 
Changing an apartment number on an order