Returns

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Poppin’s Pinky-Promise



We pinky-promise to take any Poppin product back that doesn’t make you work happy.



Non-customized, non-personalized products can be returned at any time for a full merchandise refund. Once we receive the returned item, a refund will go back on the credit card used to place your order within 7 business days.  As soon as the return is processed, we will send you a confirmation email, presto!

Non-Poppin branded product may be returned under the following conditions:

Turnstone furniture and Pablo lamps: We will gladly accept items that shipped via FedEx within 30 days from the date you received it, in new condition and in the original packaging for a full refund.

Please note, products shipped via Inside Delivery, or White Glove Delivery and Installation are not returnable. This includes:


  • Ping Pong Conference Tables
  • Desks
  • Tables
  • Lounge Chairs & Sofas
  • Ottomans & Benches
  • Stools
  • Please call us at 888.676.7746 if you have any questions.





    Gifts + Personalized Items



    If you are returning a gift (sorry Granny, I just don’t like Pink anymore) it can be returned for a Poppin credit. You cannot return personalized or customized items.






    Returning Art


    Return using UPS or FedEx to:


    Poppin Returns C/O Northwest Framing


    3265 NW Yeon Ave.


    Portland, OR 97210




    Returning everything else


    Shoot us an email (hi@poppin.com) or give us a call (888.676.7746). Let us know which items you want to return and the Poppin order number the items came from and we'll get you going!