Poppin’s Pinky-Promise

We pinky-promise to take any Poppin product back that doesn’t make you work happy.

Non-customized, non-personalized products can be returned at any time for a full merchandise refund. Once we receive the returned item, a refund will go back on the credit card used to place your order within 7 business days.  As soon as the return is processed, we will send you a confirmation email, presto!

Non-Poppin branded product may be returned under the following conditions:

Turnstone furniture and Pablo lamps: We will gladly accept items that shipped via FedEx within 30 days from the date you received it, in new condition and in the original packaging for a full refund.

Please note, products shipped via Inside Delivery, or White Glove Delivery and Installation are not returnable. This includes:

  • Ping Pong Conference Tables
  • Desks
  • Tables
  • Lounge Chairs & Sofas
  • Ottomans & Benches
  • Stools
  • Please call us at 888.676.7746 if you have any questions.

    Gifts + Personalized Items

    If you are returning a gift (sorry Granny, I just don’t like Pink anymore) it can be returned for a Poppin credit. You cannot return personalized or customized items.

    Returning Art

    Return using UPS or FedEx to:

    Poppin Returns C/O Northwest Framing

    3265 NW Yeon Ave.

    Portland, OR 97210

    Returning everything else

    Shoot us an email ( or give us a call (888.676.7746). Let us know which items you want to return and the Poppin order number the items came from and we'll get you going!